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Nettalk

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 108 TOTAL REVIEWS
  • $43.7K CLAIMED LOSSES
  • $767 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Low cost voip 4
  • Low cost i thought 2
  • Thought of low cost cell service 1
  • Like being stuck in north korea 1

Customers don't like

  • Nonresponsive support3
  • Disrespect for customers3
  • Customer service representative3
  • Arrogance3
  • Worst customer service i have ever experienced2
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1603 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Price 19
  • Unlimited plan has served me well 13
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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