PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ymax and Netspend as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ymax
Netspend

Ymax and Netspend Overview

Total reviews
550
2331
Company responses
0
0
Issues resolved
1
16

Ymax and Netspend Consumer Ratings

Rank
427 out of 1428 in Telecommunications category
42 out of 199 in Cards category
Website
333 in category
29 in category
Customer service
283 in category
36 in category
Diversity of Products or Services
327 in category
37 in category
Reliability
258 in category
33 in category

Ymax and Netspend Rating Details

Website
1.3 (27 reviews)
1.7 (948 reviews)
Reviewer's quote

...So cant the attorney general have a hot line or website to send in scam phone numbers and who believes these scammers anyways? Good decent people and the scammers need to found photos posted and their families will be soo proud to see what upstanding citizens they raised. ..

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...An hour and a half one day! I can not get my question answered by the website or app I need to talk to someone regarding withdrawing my money. I've sent 2 emails and no response at all! This is terrible. I feel they are using this virus as a way to NOT WORK! If you can't handle the calls and emails..

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Customer service
1.1 (23 reviews)
1.3 (967 reviews)
Reviewer's quote

...They are simply the provider of a service not the reason or at fault for the disgusting things people use their service for. Put the blame where it belongs..

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...Ive tried email clmes nack undeliverable, tried with reference number comes back n says contact customer service. Ive valled them 5 times today n wasted about 2 1/2 hrs on hold only to be told to email them to do umentsatnetspend or do umentsatbrinks. com everything comes bk n says not delivered...

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Diversity of Products or Services
1.1 (22 reviews)
1.5 (793 reviews)
Reviewer's quote

“You” or “Your” means you as a participant in or as a user of the products and/or services offered by a Cash Advance Related Company. By electronically signing this Loan Agreement by clicking the "I AGREE" button below, you are confirming that you have agreed to the terms and conditions of the...

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Income taxes pending need to talk with customer services my cellphone is off 5127991990..

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Reliability
1.1 (16 reviews)
1.4 (904 reviews)
Reviewer's quote

YMAX let's stupid no good theifs use their "free minutes" My husband and I became victims of this last year. Now I'm facing probation because his brother in law thinks I've been calling his house when it's obviously a robo call

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But over the last several years it seems like customer service and reliability has went downhill. I would call several times and speak to a representative and be told several different things by different representatives all while my accounting needs remained unmet. I even had fraud on my account...

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Ymax and Netspend Pros and Cons

Pros
  • Prophylactics and cornholes
  • Direct deposit
  • Frustrating
  • Ease of use
Cons
  • Are trying to scam people
  • Use robo solicitation
  • Allows phone scams
  • Poor customer service
  • Zero on customer service
  • Mishandling of funds

Ymax and Netspend Most Positive Reviews

Top rated reviews
5

Local number is 209-589-9124. There isn't much more to report. Did not pick up as not familiar with any YMAX business in...

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5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

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No votes
5

Made transaction on May 20 at a atm machine I did not receive the money but net spend took it off anyway.i want to...

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Ymax and Netspend Most Critical Reviews

Lowest rated reviews
1

Today a Robocall came from a blocked number to my business phone, which is on National Do Not Call Registry, offering...

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1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

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1

They called me without identifying themselves and said that I owed $796 for the second year of a a two-year contract for...

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1

I received I received money on my lost card I'm a veteran veteran receiving a disability check they told me I had a limi...

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Ymax and Netspend Latest Reviews

Recent published reviews
No votes

Your costumer service told me to slap my *** and to *** myself!!!!! So *** YOU LEARN ENGLISH AND GET OUT OF OUR COUNTRY

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1

I was put on hold by a mean lady for 30 mins then she put me back in the loop. All I wanted is my cash back from the...

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No votes

Hi,
Pleasr see attached phone number. I have been scammed with this number. I am all the way from the Philippines and thi...

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No votes

Money to transfer to Green Dot from Net Spend never went in to Green Dot not Net Spend.

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Ymax and Netspend Products and Services

Most reviewed product and services
  • Ymax Customer Care (35 reviews)
  • Netspend Account (387 reviews)
  • Netspend Prepaid Card (379 reviews)
  • Netspend Customer Care (157 reviews)