PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yelp and Netspend as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yelp
Netspend

Yelp and Netspend Overview

Total reviews 804 2373
Company responses 0 0
Issues resolved 5 17

Yelp and Netspend Consumer Ratings

Rank
20 out of 169 in Review Websites and Directories category
45 out of 204 in Cards category
Customer service
11 in category
36 in category
Website
17 in category
28 in category
Reliability
12 in category
32 in category
Product or Service Quality
17 in category
35 in category

Yelp and Netspend Rating Details

Customer service
1.2 (431 reviews)
1.3 (985 reviews)
Reviewer's quote

...They apparently do not care about customer service at all..

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I tried logging onto my account but it said it was locked, so I tried calling customer service but the no one answered; only a machine answers. The machine was not helpful at all..

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Website
1.5 (406 reviews)
1.7 (964 reviews)
Reviewer's quote

YELP IS A FRADULANT WEBSITE THAT CATERS TO ANY BUSINESS THAT PAYS THEM TO ADVERTISE IN WHICH AVALON NORWALK IS ONE OF THEIR CUSTOMERS. THEY WERE GETTING TOO MANY HONEST REVIEWS ON HOW IT IS BAD AN APARTMENT COMPLEX DIRTY AND JUST OVERALL IT RATED 1 STAR SO YELP HID AND DID NOT RECOMMEND THE...

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...An hour and a half one day! I can not get my question answered by the website or app I need to talk to someone regarding withdrawing my money. I've sent 2 emails and no response at all! This is terrible. I feel they are using this virus as a way to NOT WORK! If you can't handle the calls and emails..

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Reliability
1.2 (396 reviews)
1.4 (916 reviews)
Reviewer's quote

I thought YELP was an apolitical social platform to post reviews, comments and photos of businesses, and a good place to meet new friends. To my dismay, I have seen a new incline to get involved in the political field. A few months ago, Yelp was posting things about Black Lives Matter, to me this...

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But over the last several years it seems like customer service and reliability has went downhill. I would call several times and speak to a representative and be told several different things by different representatives all while my accounting needs remained unmet. I even had fraud on my account...

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Product or Service Quality
1.2 (388 reviews)
1.4 (898 reviews)
Reviewer's quote

...This is the worst customer service we have ever dealt with when working with an advertising company. We filled out the payment inquiry form that was sent to us but that is as far as we have gotten. This is extremely disappointing and I would appreciate being contacted and that amount refunded..

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Recieved no satisfaction from automated customer service. No human contact was offered..

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Yelp and Netspend Pros and Cons

Pros
  • Were nice to me at the beginning
  • Terrable
  • Biased
  • Direct deposit
  • Frustrating
  • Ease of use
Cons
  • Customer service
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Poor customer service
  • Zero on customer service
  • Blocked account

Yelp and Netspend Most Positive Reviews

Top rated reviews
5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

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5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

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5

Excellent company to work with. Excellent customer service, very professional installers, execellent electricians....

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5

Made transaction on May 20 at a atm machine I did not receive the money but net spend took it off anyway.i want to...

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Yelp and Netspend Most Critical Reviews

Lowest rated reviews
1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

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1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

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1

Yelp Reviews, which ever way the wind blows. I left a 5-star review for a dental surgeon in Stamford which displayed as...

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1

I received I received money on my lost card I'm a veteran veteran receiving a disability check they told me I had a limi...

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Yelp and Netspend Latest Reviews

Recent published reviews
No votes

A friend (Tamashane Scotti) made a unfavorable review on the Meat Market Grill, McCloud, CA. Several messages were excha...

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No votes

Icannot. I cannot give an account number. Because I do not have my card yet. it is not lost or stolen. I forgot my...

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2

I thought YELP was an apolitical social platform to post reviews, comments and photos of businesses, and a good place to...

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1

I tried logging onto my account but it said it was locked, so I tried calling customer service but the no one answered;...

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Yelp and Netspend Products and Services

Most reviewed product and services
  • Yelp Review Listing (209 reviews)
  • Yelp Advertisement (92 reviews)
  • Yelp Customer Care (56 reviews)
  • Netspend Prepaid Card (390 reviews)
  • Netspend Account (389 reviews)
  • Netspend Customer Care (161 reviews)