PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netspend and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netspend
Yelp

Netspend and Yelp Overview

Total reviews
2126
695
Company responses
0
0
Issues resolved
12
0

Netspend was first mentioned on PissedConsumer on May 14, 2008 and since then this brand received 2126 reviews. It is 1431 reviews more than Yelp received since Jan 6, 2011.

Netspend and Yelp Consumer Ratings

Rank
30 out of 362 in Cards category
10 out of 225 in Review Websites and Directories category
Customer service
29 in category
7 in category
Website
24 in category
11 in category
Reliability
25 in category
9 in category

Netspend and Yelp Rating Details

Customer service
1.3 (885 reviews)
1.2 (349 reviews)
Reviewer's quote

...DEFINITELY NOT, GREAT CUSTOMER SERVICE DEFINITELY NOT. WHEN I TRIED TO CALL AND SPEAK TO SOME ONE FOR THE 10TG TIME I WAS TOLD TO CALL BACK ON NEXT BUSINESS DAY , CUSTOMER SERVICE WAS CLOSED!! TRULY UPSET AND INTEND ON SPEAKING WITH MY LAWYER..

Ridhi

I believe the company is playing on the mental model of the customers who come from the user experience of being offered a promotion to try out a platform when they join. Yelp refuses to highlight the fact that the customer is going to be charged before the promotion kicks in and plays on this...

Allana
Website
1.7 (874 reviews)
1.5 (326 reviews)
Reviewer's quote

...also the website says you need to pay $0. 50 to call and check the balance. I cant even call them to unlock my account because I don't have a phone..

PissedConsumer1710593

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172
Reliability
1.3 (830 reviews)
1.2 (313 reviews)
Reviewer's quote

But over the last several years it seems like customer service and reliability has went downhill. I would call several times and speak to a representative and be told several different things by different representatives all while my accounting needs remained unmet. I even had fraud on my account...

PissedConsumer867953

Yelp will allow posts that are 1 time submitters/reviewers if it is a negative review, but, will not allow 1 time submitters/reviews if it is positive. You will have skewed feedback even if you have many more satisfied customers simply because they do not allow these satisfied 1 time submitters to...

Mysha

Netspend and Yelp Pros and Cons

Pros
  • Direct deposit
  • Frustrating
  • Ease of use
  • Unethical business practice
  • Terrable
  • Biased
Cons
  • Poor customer service
  • Zero on customer service
  • Mishandling of funds
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business

Netspend and Yelp Most Positive Reviews

Top rated reviews
5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

Netspend and Yelp Most Critical Reviews

Lowest rated reviews
1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

Netspend and Yelp Latest Reviews

Recent published reviews

My money not on my card.

Read all 2126 reviews

well lets see here.....considering I left a review for my vet practice that stated all 3 dogs were healthy....one DEAD a...

Read all 695 reviews

Netspend and Yelp Products and Services

Most reviewed product and services
  • Netspend Account (381 reviews)
  • Netspend Prepaid Card (351 reviews)
  • Netspend Customer Care (150 reviews)
  • Yelp Review Listing (195 reviews)
  • Yelp Advertisement (83 reviews)
  • Yelp Customer Care (54 reviews)