PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netspend and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netspend
Yelp

Netspend and Yelp Overview

Total reviews 2385 821
Company responses 0 0
Issues resolved 17 7

Netspend and Yelp Consumer Ratings

Rank
47 out of 205 in Cards category
23 out of 176 in Review Websites and Directories category
Customer service
40 in category
13 in category
Website
30 in category
20 in category
Reliability
35 in category
16 in category
Product or Service Quality
39 in category
20 in category

Netspend and Yelp Rating Details

Customer service
1.3 (988 reviews)
1.2 (441 reviews)
Reviewer's quote

...put a social number, which I do not have, I asked for my money to be returned and I lost the first check they sent me, then I tried months ago to contact a customer service agent and they don't help me, and I keep trying to get help and can never communicate, expect more from that...

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...They apparently do not care about customer service at all..

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Website
1.7 (969 reviews)
1.5 (418 reviews)
Reviewer's quote

...An hour and a half one day! I can not get my question answered by the website or app I need to talk to someone regarding withdrawing my money. I've sent 2 emails and no response at all! This is terrible. I feel they are using this virus as a way to NOT WORK! If you can't handle the calls and emails..

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...will not only lose money because of your arrogance, but might be personally attacked and have their businesses set on fire due to reviews you post on your website. Not only should you be sued for millions but you should be arrested and go to prison for 20 years for inciting violence. You are the fascists, whenever people take power over others they have become the...

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Reliability
1.4 (923 reviews)
1.2 (408 reviews)
Reviewer's quote

But over the last several years it seems like customer service and reliability has went downhill. I would call several times and speak to a representative and be told several different things by different representatives all while my accounting needs remained unmet. I even had fraud on my account...

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Only way to verify is with a postcard they insist on sending to the wrong address!!!

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Product or Service Quality
1.4 (903 reviews)
1.2 (401 reviews)
Reviewer's quote

I cant get customer service representative on the phone very irritating that I have to go through several automatic machines. I dont have the card number to enter to process refund because account was temporarily closed..

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...What unabridged arrogance! Their service mostly sucks at best. Deleted their app..

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Netspend and Yelp Pros and Cons

Pros
  • Direct deposit
  • Frustrating
  • Ease of use
  • Were nice to me at the beginning
  • Terrable
  • Biased
Cons
  • Poor customer service
  • Zero on customer service
  • Blocked account
  • Customer service
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company

Netspend and Yelp Most Positive Reviews

Top rated reviews
5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

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5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

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5

Made transaction on May 20 at a atm machine I did not receive the money but net spend took it off anyway.i want to...

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5

Excellent company to work with. Excellent customer service, very professional installers, execellent electricians....

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Netspend and Yelp Most Critical Reviews

Lowest rated reviews
1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

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1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

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1

I received I received money on my lost card I'm a veteran veteran receiving a disability check they told me I had a limi...

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1

Yelp Reviews, which ever way the wind blows. I left a 5-star review for a dental surgeon in Stamford which displayed as...

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Netspend and Yelp Latest Reviews

Recent published reviews
1

Because they suck and that's just that they need to get people that you can understand and maybe that would help the...

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1

Only way to verify is with a postcard they insist on sending to the wrong address!!!

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No votes

Dear sir,
I would like to inform that i got my Netspend card from 711, but the card was blocked because of entered wrong...

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1.8

BI spoke with some one name Alfredo and he hang up the phone on me. I havent heard anything about they are going to do...

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Netspend and Yelp Products and Services

Most reviewed product and services
  • Netspend Prepaid Card (390 reviews)
  • Netspend Deposit (122 reviews)
  • Netspend Prepaid Card Activation (108 reviews)
  • Yelp Review Listing (211 reviews)
  • Yelp Advertisement (94 reviews)
  • Yelp Membership (23 reviews)