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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1419 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Text messages notifying you of current bal 4
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Poor customer service9
  • Mishandling of funds8
  • Lack of concern and timeliness6
  • Blocked account6
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $9.1K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Were nice to me at the beginning 3
  • Terrable 3
  • Biased 3
  • Unethical business practice 2
  • Many people can read and comment on my reviews 2

Customers don't like

  • Yelp is commiting internet extortion5
  • Lies hurt my business4
  • I did not like3
  • Hides under first amendment3
  • Every time i ask for help i get the run around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1391688

Dear Netspend,you have succeeded in destroying my last effort to use [A CARD SYSTEM]],I chose to use your card to move away from the ''system''.There fore I obtained a card from you 3 years ago,to control my spending and my bills. Netspend I want you to know ,YOU SUCK,TO HIGH HEAVEN.YOU STOLE MY MONEY AND YOU HAVE REFUSED TO ACKNOWLEDGE ANY LIABILITY.And to add insult to injury you have refused to provide me with a basic account of my transaction to resolve my issue.HOW DARE YOU NETSPEND? You have proven beyond the shadow of a doubt that you STOLE MY MONEY AND WILL NOT ACCOUNT FOR IT.I promise you that I will not stop until you resolve this matter to show that there is no BIAS in your actions.Netspend Do WHAT IS right.

Anonymous
New Orleans, Louisiana, United States #1257552

Net spend is a joke I just put 200 bucks on a card for my son to do online shoppimg .the card says just call this number and done That is the biggest *** lie ever . they wanted us to send a picture of my id ss card and proof of address and it takes days This place is a disgrace to american people and 10000 percent a ripoff they say you can only use it in persom not online till verified so they charge 200 bucks for every transaction .