PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netspend and Yelp as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netspend
Yelp

Netspend and Yelp Overview

Total reviews
2144
713
Company responses
0
0
Issues resolved
12
1

Netspend was first mentioned on PissedConsumer on May 14, 2008 and since then this brand received 2144 reviews. It is 1431 reviews more than Yelp received since Jan 6, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Netspend customer support team than with Yelp customer service.

Netspend and Yelp Consumer Ratings

Rank
33 out of 359 in Cards category
12 out of 180 in Review Websites and Directories category
Customer service
31 in category
10 in category
Website
28 in category
12 in category
Reliability
28 in category
10 in category

Netspend and Yelp Rating Details

Customer service
1.3 (895 reviews)
1.2 (360 reviews)
Reviewer's quote

...When I returned home, I called NetSpend customer service. I was asked to enter my card number. I entered the number which had been cancelled...

Brady B

customer service reps hound you until no end, they are rude and have no idea about your general business but proceed to tell you how to run your company. They push and push and push and when you don't want to spend money on yelp they become agitated and disrespectful. Sign up for yelp but ditch...

Jandel
Website
1.7 (883 reviews)
1.5 (337 reviews)
Reviewer's quote

...also the website says you need to pay $0. 50 to call and check the balance. I cant even call them to unlock my account because I don't have a phone..

PissedConsumer1710593

...asked why they would not recommend half of my reviews since each was a client, and can easily be verified as such since there is a developer notice on their website, and their website is included in my portfolios? Yelp's reply was that their review approval system is automated and they have no control over it. Since I contacted Yelp in...

PissedConsumer1685172
Reliability
1.4 (841 reviews)
1.2 (325 reviews)
Reviewer's quote

But over the last several years it seems like customer service and reliability has went downhill. I would call several times and speak to a representative and be told several different things by different representatives all while my accounting needs remained unmet. I even had fraud on my account...

PissedConsumer867953

As a business owner of a small mental health center, we deal with severely mentally ill people in a variety of ways when they are court ordered to be seen. They threated to tell a variety of lies, make up allegations and file bogus complaints even threaten to shoot up the place or kill us. There...

Hazel S

Netspend and Yelp Pros and Cons

Pros
  • Direct deposit
  • Ease of use
  • Frustrating
  • Were nice to me at the beginning
  • Unethical business practice
  • Terrable
Cons
  • Poor customer service
  • Zero on customer service
  • Mishandling of funds
  • Yelp is commiting internet extortion
  • Unsure of integrity of the company
  • Lies hurt my business

Netspend and Yelp Most Positive Reviews

Top rated reviews
5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

5

Our business recently received several positive reviews from legitimate existing live people - our customers. We were...

Netspend and Yelp Most Critical Reviews

Lowest rated reviews
1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

1

Why did yelp remove my negative post for Athenix Institute in Irvine Ca.
Athenix flagged and yelp removed it asap... why...

Netspend and Yelp Latest Reviews

Recent published reviews
1

Ditto to all other entries!

Read all 2144 reviews
1

As a business owner of a small mental health center, we deal with severely mentally ill people in a variety of ways...

Read all 713 reviews

Netspend and Yelp Products and Services

Most reviewed product and services
  • Netspend Account (382 reviews)
  • Netspend Prepaid Card (354 reviews)
  • Netspend Customer Care (150 reviews)
  • Yelp Review Listing (202 reviews)
  • Yelp Advertisement (86 reviews)
  • Yelp Customer Care (55 reviews)