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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1423 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Frustrating 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service12
  • Poor customer service9
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
Delete
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $16.4K CLAIMED LOSSES
  • $186 AVERAGE LOSS
1.3
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Person on the phone 2
  • Customer service 2
  • Visas are easy to spend 1
  • So far 1
  • No inactivity fees 247 us based customer service 1

Customers don't like

  • Not being able to use a gift card5
  • No support3
  • Lost money3
  • Losing money3
  • Dishonest company2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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