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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1313 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Text messages notifying you of current bal 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1048 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $858 AVERAGE LOSS
1.7
Website
Customer service
Reliability
Diversity of Products or Services
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 6
  • Price 4
  • Sales representative 4

Customers don't like

  • Customer support9
  • Service9
  • Billing6
  • Coverage5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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