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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1603 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • Online website you can monitor all your transactions and account 4

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Lack of concern and timeliness6
  • Blocked account6
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1119 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $845 AVERAGE LOSS
1.6
Website
Customer service
Reliability
Diversity of Products or Services
  • Pricing of the plans 6
  • Plans 6
  • Sales representative 4
  • Price 4
  • Verizon 2

Customers don't like

  • Customer service15
  • Customer support12
  • Service9
  • Billing6
  • Deceptive billing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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