PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tidestore and Netspend as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tidestore
Netspend

Tidestore and Netspend Overview

Total reviews
26
2370
Company responses
0
0
Issues resolved
0
17

Tidestore and Netspend Consumer Ratings

Rank
664 out of 3070 in E-commerce category
46 out of 201 in Cards category
Product or Service Quality
439 in category
38 in category
Customer service
322 in category
39 in category
Diversity of Products or Services
501 in category
38 in category
Website
718 in category
31 in category

Tidestore and Netspend Rating Details

Product or Service Quality
1.4 (11 reviews)
1.4 (894 reviews)
Reviewer's quote

...BAD CUSTOMER SERVICE - product is good but HORRIBLE service and shipping times..

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...So my questions is, How is this customer service? And how is this helping the customer by blocking the customer from using their card after I complied and proved many times? Somebody please help me. I don't know what else to do..

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Customer service
1.4 (10 reviews)
1.3 (983 reviews)
Reviewer's quote

I ordered a few things in there website about a month ago and never received... Now when I try to go on there website it says doesn't exist and under maintenance . I'm really upset and there's nothing I can do now

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However, when you call customer service you expect, at a minimum, to be able to understand the person you are speaking to. I know they are speaking in their dialect and that is not the issue. Netspend makes so much money, why must they outsource their customer service calls? I ordered a replacement...

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Diversity of Products or Services
1.8 (9 reviews)
1.5 (808 reviews)
Reviewer's quote

I ordered and paid for a pair of knee boots with the jean material on Jan 23,2016. Today is March,9,2017 and I have yet to receive my boots. I keep getting emails telling me to be patient but dag exactly where they shipping these boots from Noah's Ark??? Sheesh

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Income taxes pending need to talk with customer services my cellphone is off 5127991990..

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Website
1 (7 reviews)
1.7 (962 reviews)
Reviewer's quote

...this is silly that this website makes me type 100 words. This is just filler and ignore it. thank you..

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...An hour and a half one day! I can not get my question answered by the website or app I need to talk to someone regarding withdrawing my money. I've sent 2 emails and no response at all! This is terrible. I feel they are using this virus as a way to NOT WORK! If you can't handle the calls and emails..

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Tidestore and Netspend Pros and Cons

Pros
No votes
  • Direct deposit
  • Frustrating
  • Ease of use
Cons
  • Poor quality
  • Poor customer service
  • Zero on customer service
  • Not solving the customer issues

Tidestore and Netspend Most Positive Reviews

Top rated reviews
5

I bought a long sleeve dress for my daughter,she loved it very much! The dress is amazingly beautiful and perfect and...

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5

So i always get my direct deposit on tuesday which is today and it should of been on at 330. So i call and was told its...

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No votes
5

Made transaction on May 20 at a atm machine I did not receive the money but net spend took it off anyway.i want to...

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Tidestore and Netspend Most Critical Reviews

Lowest rated reviews
1

Basically I ordered something and it didn't arrive. When I emailed them about it, they provided me with a...

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1

Do not use this service. It is a scam to drain money from poor people who do not have access to a bank account. The...

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1

Took too long to get to where I am at in the USA. Quality is very bad no word to describe this. I am curious how come th...

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1

I received I received money on my lost card I'm a veteran veteran receiving a disability check they told me I had a limi...

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Tidestore and Netspend Latest Reviews

Recent published reviews
1.8

I have ordered twice from them. I don't know why I ordered the second time because it took 4 months to get my 1st...

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No votes

Everything has been taken care of thank you so much for reaching out to me

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1

I ordered a few things in there website about a month ago and never received... Now when I try to go on there website...

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2.6

Locked my all access account, but won't tell me why unless I send them my personal information via email.
They feel comfo...

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Tidestore and Netspend Products and Services

Most reviewed product and services
  • Tidestore Shipping Service (8 reviews)
  • Netspend Account (388 reviews)
  • Netspend Prepaid Card (387 reviews)
  • Netspend Customer Care (160 reviews)