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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1286 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Online website you can monitor all your transactions and account 3
  • Text messages notifying you of current bal 3
  • Send a new card fast 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1532 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.8
Website
Customer service
Reliability
Diversity of Products or Services
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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