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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1362 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Text messages notifying you of current bal 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Poor customer service9
  • Mishandling of funds8
  • Blocked account6
  • Misleading activation information5
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Steak N Shake

Fast Food
  • 2 ISSUES RESOLVED
  • 2011 TOTAL REVIEWS
  • $19.5K CLAIMED LOSSES
  • $102 AVERAGE LOSS
2.3
Website
Customer service
Staff
Diversity of Products or Services
  • Food 18
  • Location 12
  • Price 10
  • Ease of access 5
  • Shake 5

Customers don't like

  • Customer service17
  • Service13
  • Incorrect order7
  • Wait time to receive order5
  • Whole experience5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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