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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1265 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Awful 6
  • Ease of use 6
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service19
  • Customer service7
  • Mishandling of funds7
  • Blocked account6
  • Misleading activation information5
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Square

Financial Services
  • 0 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Convenience 7
  • Fees are very reasonable 4
  • No monthly fee 4
  • Using it when i could 4
  • Website 3

Customers don't like

  • No customer service response8
  • Lack of customer support5
  • Lack of transparency5
  • Fraudulent business practices4
  • Very frustrating4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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