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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1455 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 7
  • Send a new card fast 4
  • Frustrating 4
  • Online website you can monitor all your transactions and account 3

Customers don't like

  • Zero on customer service9
  • Poor customer service8
  • Mishandling of funds6
  • Lack of concern and timeliness6
  • Locked out of account5
Delete
  • 0 ISSUES RESOLVED
  • 366 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $587 AVERAGE LOSS
2.3
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Overdraft protection 3
  • Customer service 3
  • I like your help 2
  • Fast card delivery 2
  • Easy to use 2

Customers don't like

  • Service1
  • Cumbersome and possibly deceptive1
  • Charge you for using your money1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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