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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1633 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • Online website you can monitor all your transactions and account 4

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Lack of concern and timeliness6
  • Blocked account6
Delete
  • 0 ISSUES RESOLVED
  • 447 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $544 AVERAGE LOSS
2.3
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Customer service 4
  • Overdraft protection 3
  • I like your help 3
  • Fast card delivery 2
  • Easy to use 2

Customers don't like

  • Service1
  • Inane justifications for lying1
  • Deceptive practices1
  • Cumbersome and possibly deceptive1
  • Charge you for using your money1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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