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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1674 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Website
Customer service
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • Online website you can monitor all your transactions and account 4

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Locked out of account6
  • Lack of concern and timeliness6
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Sears

Supermarkets and Malls
  • 28 ISSUES RESOLVED
  • 5201 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Website
Customer service
Staff
Diversity of Products or Services
  • Price 20
  • I will like it when they are out of business 11
  • Product 9
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service166
  • Delivery experience27
  • Service18
  • Home delivery16
  • Whole process9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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