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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1317 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Text messages notifying you of current bal 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4514 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Website
Customer service
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service67
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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