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Rushcard

Cards
  • 3 ISSUES RESOLVED
  • 2804 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $983 AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Early deposit 21
  • Direct deposit 15
  • Getting money early 11
  • Two day early check 8
  • Reliable customer service 7

Customers don't like

  • Bad very bad customer service30
  • I do not have access to my funds following their maintenance23
  • no one is answering the phones to reassure us as consumers20
  • Lack of communication12
  • No one available in customer service10
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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1707 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • Online website you can monitor all your transactions and account 4

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Locked out of account6
  • Lack of concern and timeliness6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
White Plains, New York, United States #1354631

I was actually wondering if someone could tell me their opinion as to which card was the better option, Netspend or Rushcard?