PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Netspend as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
1.5
Netspend
1.5
RushCard
Netspend

RushCard and Netspend Overview

Total reviews 4875 3009
Company responses 0 0
Issues resolved 12 30

RushCard and Netspend Consumer Ratings

Rank
74 out of 198 in Cards category
71 out of 198 in Cards category
Product or Service Quality
64 in category
74 in category
Customer service
82 in category
76 in category
Website
64 in category
54 in category
Interest Rate
58 in category
62 in category

RushCard and Netspend Rating Details

Product or Service Quality
1.5
(1720 reviews)
1.4
(1127 reviews)
Reviewer's quote

...Now it is August 21st, it has been past 45 days so i called the customer service several times, the customer service answered and asked me my information, then say nothing every single times. They hang up on me. I am getting frustrated and angry for withheld my refund/money that being owed to me...

Read full review

...( Fedwire) says no to this number Is the routing number 27397**** (Found everywhere online) The correct Routing number for direct deposit? The customer service # on back of card 866-387-****) is not working A timely response means NetSpend is...

Read full review
Customer service
1.3
(1684 reviews)
1.4
(1220 reviews)
Reviewer's quote

I called customer service because I transferred money from one RushCard to another RushCard and I went online to see if the money was transferred to that card and I see it shows no balance but the money is in there and I call customer service ask them why is the money I transfer from one car to...

Read full review

... been still unresolved to NetSpend haveung my funds unlawfuy held against my will run I am writing to express grave concerns about the unethical conduct, poor customer service, and mishandling of funds by employees at NetSpend. Their unethical work habits, improper communication, and apparent lack of professionalis...

Read full review
Website
1.6
(1670 reviews)
1.7
(1198 reviews)
Reviewer's quote

...The Help button on the website doesn't work. Card is always being declined at businesses when I have plenty on my card. Definitely going to take ALL of my money out and go to a real bank where I can speak to customer service...

Read full review

...later the system would not let me back into the website because it didn't recognise my password. This is just a bad way to move your money. don't get suckered into a netspend card...

Read full review
Interest Rate
1.6
(1527 reviews)
1.5
(994 reviews)
Reviewer's quote

Nothing happened that's what happened that's the whole dam freaking problem try to come up on the customer service it sucks I rate no stars none notta t..

Read full review

...I wish that I could rate "0"..

Read full review

RushCard and Netspend Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Getting money early
  • Direct deposit
  • Frustrating
  • Temporary convenience of having a card to use
Cons
  • Customer service
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • Poor customer service
  • Zero on customer service
  • Blocked account

RushCard and Netspend Most Positive Reviews

Top rated reviews
5

Thomas stevenson #5974 lately i haven't received any transaction alerts. I would appreciate if this matter can be...

Read full review
5

I had to reach out to a representative..she was able to help with the issue.. that was all I had to say about the matter

Read full review
5

I'm not satisfied with the lies and confusion with chime I want to switch back to RushCard thank you

Read full review
5

Hi my name is kathryn bryant i have been with netspend 4 three years on aug1st my money did not *** out the action bank...

Read full review

RushCard and Netspend Most Critical Reviews

Lowest rated reviews
1

So i signed up for the card. I was hesitant to use it because I love net spend, you are aware of 1 fee. So i go to 7-11...

Read full review
1

I just bought a netspend card from the store by my house and i tried activating my card but they told me to contact...

Read full review
1

Rush card is the worst I've been a member since 2013 and it's always something .. I have no yet to receive my direct...

Read full review
1

3 days waiting for my paycheck . The ssid this afternoon so for nothing .

Read full review

RushCard and Netspend Latest Reviews

Recent published reviews
No votes

Bank account closed and I didnt receive my income tax check so Im trying to figure out where the money is i dont have a...

Read full review
5

I apologize for my words just was having a tough day didn't mean to take it out on you I know you were trying to assist...

Read full review
No votes

I don't remember emailing or password to my rush card. I called customer service was no help and u use to receive my...

Read full review
1

A Davis has been manager for years and has allowed company policy to be compelled. Over the years, claims were filed,...

Read full review