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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1262 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Awful 6
  • Ease of use 6
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service19
  • Customer service7
  • Mishandling of funds7
  • Blocked account6
  • Misleading activation information5
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Rushcard

Cards
  • 2 ISSUES RESOLVED
  • 2444 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Early deposit 21
  • Direct deposit 13
  • Getting money early 11
  • Two day early check 8
  • Reliable customer service 7

Customers don't like

  • Bad very bad customer service29
  • I do not have access to my funds following their maintenance26
  • no one is answering the phones to reassure us as consumers20
  • Lack of communication11
  • Time to solve issue9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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