Netspend vs Rushcard

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Netspend

Cards
  • 6 ISSUES RESOLVED
  • 1061 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Awful 5
  • Ease of use 5
  • Frustrating 3
  • Worest 2

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Locked out of account9
  • Customer service8
  • Poor customer service7

Products by Netspend

No items

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Rushcard

Cards
  • 2 ISSUES RESOLVED
  • 2202 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Early deposit 21
  • Direct deposit 12
  • Getting money early 11
  • Reliable customer service 7
  • Two day early check 7

Customers don't like

  • I do not have access to my funds following their maintenance65
  • Bad very bad customer service55
  • no one is answering the phones to reassure us as consumers33
  • Lack of communication28
  • No one available in customer service25

Products by Rushcard

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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