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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1644 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • Online website you can monitor all your transactions and account 4

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Lack of concern and timeliness6
  • Blocked account6
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Rise Credit

Cash Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 151 COMPANY RESPONSES
  • 325 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.6
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Rapid funding of loans 9
  • Next day bank deposit 7
  • Installment plan 7
  • Quick funding 4
  • Seemed willing to work with me 2

Customers don't like

  • Customer service11
  • Lying and deceptive practices9
  • Lack of customer service knowledge6
  • Predatory lending practices4
  • Lack of sympathy for customers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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