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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1290 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Text messages notifying you of current bal 4
  • Online website you can monitor all your transactions and account 3
  • Send a new card fast 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
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Reloadit

Cards
  • 2 ISSUES RESOLVED
  • 649 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.3
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Thought of kicking them in the face 11
  • It before the safe 9
  • Good before safe reload 4
  • That they will die someday 2
  • Was good till the safe 2

Customers don't like

  • Poor customer service8
  • Not having access to my money8
  • Shady business practices6
  • buggy website6
  • Took my money and there is no way to reload5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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