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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1203 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service10
  • Locked out of account9
  • Poor customer service9
Delete
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $25.8K CLAIMED LOSSES
  • $696 AVERAGE LOSS
1.1
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Easy to use 3
  • Concept 3
  • Low transaction fee 1
  • Storefront equipment idea 1

Customers don't like

  • Poor communication6
  • Customer service6
  • Execution of concept5
  • Fraudulent5
  • Merchant services4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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