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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1287 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Online website you can monitor all your transactions and account 3
  • Text messages notifying you of current bal 3
  • Send a new card fast 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
Delete
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $25.8K CLAIMED LOSSES
  • $696 AVERAGE LOSS
1.1
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Easy to use 3
  • Concept 3
  • Low transaction fee 1
  • Storefront equipment idea 1

Customers don't like

  • Execution of concept4
  • Poor communication3
  • Merchant services2
  • Unannounced fees2
  • No option to cancel on website2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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