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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1287 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Online website you can monitor all your transactions and account 3
  • Text messages notifying you of current bal 3
  • Send a new card fast 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
Delete
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.6
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • How they forcefully bent my posterior 3
  • Talking with customer service was quck and understanding 2
  • Easy transaction and process 1
  • I like 1

Customers don't like

  • Can not spend online3
  • Customer service2
  • Waiting days before my problem is fixed2
  • Shoppers attaching the word fraud to vanilla mastercard1
  • Trying to reach customer service about fraud card1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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