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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1245 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service11
  • Poor customer service10
  • Locked out of account9
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 823 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.6
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • How they take care of us 3
  • Local service 3

Customers don't like

  • Poor Customer service25
  • Rude staff20
  • Rude debt collector12
  • Poor training9
  • Rude ignorant manager9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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