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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1313 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Text messages notifying you of current bal 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 859 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.6
Website
Customer service
Reliability
Staff
Diversity of Products or Services
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • Local service 3
  • Staff when applying 3

Customers don't like

  • Poor Customer service14
  • Rude staff9
  • Rude debt collector5
  • Office manager not willingness to find a solution4
  • Rude ignorant manager4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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