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Netgear

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $32.4K CLAIMED LOSSES
  • $505 AVERAGE LOSS
1.4
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product when it works 2
  • I liked the product when it worked 2
  • Very un-productive 1
  • Pro 1

Customers don't like

  • Customer service11
  • Tech support5
  • Technical support4
  • Because you refuse to stand behind one of your products4
  • Tries to charge to change settings3
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Squaretrade

Service Centers and Repairs
  • 6 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.6
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Service i received in the past 6
  • Initial ploy sounded good 4
  • Went over and above to resolve my problem 2
  • Them before i had to file a claim 2
  • Price 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Warranty and their customer service4
  • Run around no positive service4
  • Never replaced or repaired as agreed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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