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Netgear

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $30.3K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • Product when it works 2
  • Very un-productive 1
  • Pro 1
  • I liked the product when it worked 1

Customers don't like

  • Tech support5
  • Technical support4
  • Because you refuse to stand behind one of your products4
  • Tries to charge to change settings3
  • Horrid customer service3
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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $49.9K CLAIMED LOSSES
  • $574 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • Service i received in the past 5
  • Initial ploy sounded good 3
  • Went over and above to resolve my problem 2
  • Price 2
  • Low price for insurance 2

Customers don't like

  • Being deceived5
  • Run around no positive service4
  • Never replaced or repaired as agreed4
  • Would not honor my policy3
  • Way i was treated3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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