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Netgear

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $27.9K CLAIMED LOSSES
  • $537 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • I liked the product when it worked 1
  • Product when it works 1

Customers don't like

  • Tech support5
  • Technical support4
  • Because you refuse to stand behind one of your products3
  • Customer service3
  • Trouble with english2
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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $79 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service5
  • Does not stand behind product4
  • Lack of tech expertise3
  • Roku server issues3
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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