PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pogo and Netgear as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pogo
Netgear

Pogo and Netgear Overview

Total reviews
334
194
Company responses
0
0
Issues resolved
3
3

Pogo was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 334 reviews. It is 140 reviews more than Netgear received since Jun 5, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Netgear customer support team than with Pogo customer service.

Pogo and Netgear Consumer Ratings

Rank
60 out of 394 in Games and Movies category
182 out of 1145 in Gadgets and Accessories category
Customer service
58 in category
109 in category
Website
55 in category
150 in category
Diversity of Products or Services
40 in category
148 in category

Pogo and Netgear Rating Details

Customer service
1.3 (104 reviews)
1.2 (86 reviews)
Reviewer's quote

I called customer service (in India) and tried my hardest to explain my issue. He didn't understand what I needed. I explained it in as many different ways as I could...

Lori M

...ver had the system work, have had it less than 24 hours and I'm supposed to pay to send it back and wait 7-10 days for the replacement? ARE YOU KIDDING? Their customer service is based in India and being able to understand what is being said is already compromised but I didn't get any real information or options and that ...

Dale H
Website
2 (104 reviews)
1.5 (68 reviews)
Reviewer's quote

------------------------------------------------------------------------------------------------------------ The website cannot display the page HTTP 500 Most likely causes: •The website is under maintenance. •The website has a programming error...

nancy b

post from arlo website community | Re: Arlo Pro system & cameras I have are becoming more unreliable and unstable every day I, too, am a very frustrated and disappointed in NetGear/Arlo customer. I've had two base stations and 10 cameras (5 on each) with a subscription for over two years. I often...

Dan F
Diversity of Products or Services
2.2 (95 reviews)
1.8 (57 reviews)
Reviewer's quote

...This company has taken my money and left me with no goods and services. As I said TOTAL CRAP..

Kate W

Netgear products come with 1 year product warranty when you purchase a new product. However their online/customer support is valid only for 90 days. Around or after the 90th day, you will be provided recommended firmware updates from netgear...

Rainie

Pogo and Netgear Pros and Cons

Pros
  • Variety of games
  • Large variety of games
  • Most of the games
  • I liked the product when it worked
  • Product when it works
  • Very un-productive
Cons
  • Customer service
  • Lack of customer service
  • On going problems with games
  • Customer service
  • Technical support
  • Tech support

Pogo and Netgear Most Positive Reviews

Top rated reviews
5

I was cut out about 3 days ago. I had been playing all morning.
I took a break and when I went back - they kept telli...

4.6

My previous router, a Linksys E4200, was purchased in March 2013. After 2-3 years, my ISP provider recommends replacing...

Pogo and Netgear Most Critical Reviews

Lowest rated reviews
1

if you have EVER done business with either pogo,electronic arts,or origin you need to burn your debit card and get a...

1

I purchased this product, NetGear G54/N150 Wireless Router, last week, Tuesday Sept. 15th, 2014, at Radio Shack for a...

Pogo and Netgear Latest Reviews

Recent published reviews

WtfIn scrabble the clock malfunctions so your timer shows time remaining but you cannot play

Read all 334 reviews
1

Netgear products come with 1 year product warranty when you purchase a new product. However their online/customer...

Read all 194 reviews

Pogo and Netgear Products and Services

Most reviewed product and services
  • Pogo Account (41 reviews)
  • Pogo Video Game (38 reviews)
  • Pogo Website (27 reviews)
  • Netgear Router (56 reviews)
  • Netgear Technical Support (42 reviews)
  • Netgear Arlo Mobile Application (3 reviews)