PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netgear and Pogo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netgear
Pogo

Netgear and Pogo Overview

Total reviews
194
332
Company responses
0
0
Issues resolved
2
3

Pogo was first mentioned on PissedConsumer on Mar 22, 2008 and since then this brand received 332 reviews. It is 138 reviews more than Netgear received since Jun 5, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Netgear customer support team and Pogo customer service.

Netgear and Pogo Consumer Ratings

Rank
182 out of 1142 in Gadgets and Accessories category
61 out of 392 in Games and Movies category
Customer service
108 in category
59 in category
Product or Service Quality
129 in category
61 in category
Website
149 in category
56 in category

Netgear and Pogo Rating Details

Customer service
1.2 (86 reviews)
1.3 (103 reviews)
Reviewer's quote

...ver had the system work, have had it less than 24 hours and I'm supposed to pay to send it back and wait 7-10 days for the replacement? ARE YOU KIDDING? Their customer service is based in India and being able to understand what is being said is already compromised but I didn't get any real information or options and that ...

Dale H

I called customer service (in India) and tried my hardest to explain my issue. He didn't understand what I needed. I explained it in as many different ways as I could...

Lori M
Product or Service Quality
1.4 (74 reviews)
1.7 (87 reviews)
Reviewer's quote

I replied on the product support ticket and they got back to me two days later, telling me to reset everything and start the setup over again (as if I hadn't tried that already). Less than 24 hours later, the closed the support ticket and sent me a note saying since I had not responded for several...

Dorrie

I had trouble logging in and contacted customer service. I chatted with 3 people with obvious Indian names and was able to log in but I lost my account. I was told I also had a PlayStation account and I couldn’t link that and the pogo account to the same email address so I would have to start over...

Brian
Website
1.5 (68 reviews)
2 (103 reviews)
Reviewer's quote

post from arlo website community | Re: Arlo Pro system & cameras I have are becoming more unreliable and unstable every day I, too, am a very frustrated and disappointed in NetGear/Arlo customer. I've had two base stations and 10 cameras (5 on each) with a subscription for over two years. I often...

Domenico F

------------------------------------------------------------------------------------------------------------ The website cannot display the page HTTP 500 Most likely causes: •The website is under maintenance. •The website has a programming error...

nancy b

Netgear and Pogo Pros and Cons

Pros
  • I liked the product when it worked
  • Product when it works
  • Very un-productive
  • Variety of games
  • Large variety of games
  • Most of the games
Cons
  • Customer service
  • Technical support
  • Tech support
  • Customer service
  • Lack of customer service
  • On going problems with games

Netgear and Pogo Most Positive Reviews

Top rated reviews
4.6

My previous router, a Linksys E4200, was purchased in March 2013. After 2-3 years, my ISP provider recommends replacing...

5

I was cut out about 3 days ago. I had been playing all morning.
I took a break and when I went back - they kept telli...

Netgear and Pogo Most Critical Reviews

Lowest rated reviews
1

I purchased this product, NetGear G54/N150 Wireless Router, last week, Tuesday Sept. 15th, 2014, at Radio Shack for a...

1

if you have EVER done business with either pogo,electronic arts,or origin you need to burn your debit card and get a...

Netgear and Pogo Latest Reviews

Recent published reviews
1

Netgear products come with 1 year product warranty when you purchase a new product. However their online/customer...

Read all 194 reviews
1

toooooooo many password changes and now I can no longer get into pogo games so I must quit these games,

Read all 332 reviews

Netgear and Pogo Products and Services

Most reviewed product and services
  • Netgear Router (56 reviews)
  • Netgear Technical Support (42 reviews)
  • Netgear Arlo Mobile Application (3 reviews)
  • Pogo Subscription (22 reviews)
  • Pogo Video Game (22 reviews)
  • Pogo Account (21 reviews)