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Netgear

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $30.3K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Product when it works 2
  • Very un-productive 1
  • Pro 1
  • I liked the product when it worked 1

Customers don't like

  • Tech support5
  • Technical support4
  • Because you refuse to stand behind one of your products4
  • Tries to charge to change settings3
  • Horrid customer service3
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Otterbox

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $140 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Size and color 2
  • I like their site 2
  • Warranty 1
  • Quality of product 1
  • Old stuff 1

Customers don't like

  • Shipping sucks3
  • Maybe it is lifetime but went from no charges to charges3
  • Product issues2
  • Product and customer service2
  • No protection for phone useless2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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