PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VUDU and Netflix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VUDU
Netflix

VUDU and Netflix Overview

Total reviews 44 2175
Company responses 0 0
Issues resolved 1 3

VUDU and Netflix Consumer Ratings

Rank
67 out of 308 in Games and Movies category
96 out of 1438 in Telecommunications category
Customer service
70 in category
No votes
Billing Practices
59 in category
No votes
Product or Service Quality
48 in category
No votes
Website
58 in category
No votes

VUDU and Netflix Rating Details

Customer service
1.4 (25 reviews)
No votes
Reviewer's quote

...Customer service keeps hanging up on me because they're working from home and either have a poor Internet connection or poor cell phone service. I don't know what the reason is but they keep Saying they need to escalate the call but then weeks go by without the issue being resolved..

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The customer service representative verified that it was in fact a phishing scam. And she has sent me an email so that I could forward the email I received to the phishing department at Netflix. Very satisfied..

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Billing Practices
1.8 (24 reviews)
No votes
Reviewer's quote

...So I've escalated the issue as a dispute on my billing account, because apparently no one is home at VUDU. Next I'll be asking how to delete my billing info or block VUDU on my billing account so this doesn't happen again..

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...to me this is a joke we as family can order dish pay per view 3 times a month for same amount and have NEW movies to watch I canceled Netflix b3 they start billing me. total joke no one can speak English on customer support even after pressing 1 for English. Am totally unsatisfied with Netflix...

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Product or Service Quality
2 (24 reviews)
No votes
Reviewer's quote

It won't let me use the service I have paid for..

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...Absolutely ridiculous to over a product and they can't even protect the customer. They can't guarantee it will not happin again..

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Website
2.1 (23 reviews)
No votes
Reviewer's quote

and cut and pasted some ‘possible’ trouble shooting issues from their website. I had already read everything on the website to get help BEFORE emailing them. SO after 5 e mails, today I get one that says it’s been over 96 hours so ****ding ding ding****** my account issues must have been solved and...

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the fact you have cuties still on your website is disgusting. I bet you've had some new signs ups since this came out haven't you? Neflix is now *** central good job Neflix. I shall be cancelling my netflix..

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VUDU and Netflix Pros and Cons

Pros
  • Convenient check out
  • Rating system
  • Interface
  • What netflix used to be
  • Movies and series
  • Convenience
Cons
  • No one answers any issues
  • Dissapointed
  • Only robo letters are sent when you complain
  • Customer service
  • Money being taking from my acct with no warning
  • Poor service

VUDU and Netflix Most Positive Reviews

Top rated reviews
5

We were charged with one movie we did not watch. My brother's memorial and then my husband was in the hospital. He came...

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5

Sesame street is entertaining for the little ones as well as educational. I think there are hundreds of dumb shows I wou...

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5

My payment method was took off with no delay

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5

Well first of all the classics suite life of Zack and Cody and suite life of Zack and Cody on deck really? And Corey in...

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VUDU and Netflix Most Critical Reviews

Lowest rated reviews
1

VUDU gave me a $5.50 promo credit good for six days. I rented a DVD for $0.99. For some reason, they billed my payment...

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1

No refund for charges for canceled account that was omitted by Netflix system. I paid for an inactive account for six mo...

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1

Every movie i have streamed with vudu has issues. It stop playing mid movie and i have to restart. I have made...

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1

We have tried everything…new router, cable guy, etc. to get Netflix to stream. We now have terrible sound and picture. ...

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VUDU and Netflix Latest Reviews

Recent published reviews
3.1

Lady was super nice but had no idea how to fix my problem. Its a technical issue on their end and I was told to unplug...

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No votes

Sir/mam
My mobile no is :-9996026923 payment debit my hdfc bank without my knowledge
23/09/2020 I dont interested carry on...

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No votes

How they going to delete movies I bought an then I had to buy them again they should give me some money back on the...

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5

The DVD was not received and they told me they would send out another copy

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VUDU and Netflix Products and Services

Most reviewed product and services
  • Vudu Customer Care (10 reviews)
  • Vudu Streaming Service (6 reviews)
  • Vudu Account (2 reviews)
  • Netflix Streaming Service (251 reviews)
  • Netflix Account (219 reviews)
  • Netflix Subscription (131 reviews)