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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1112 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Streaming interruptions5
  • Took off the most popular shows3
  • Poor slections2
  • Taking wizards of waverly place2
  • Removal of popular shows and movies2
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Vivid Seats

Tickets
  • 24 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $600 AVERAGE LOSS
1.5
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Availability of tickets 7
  • It was easy to purchase tickets 6
  • One of the agents was very helpful 6
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Customer service28
  • Misrepresentation of sale25
  • Refund policy22
  • Hidden fees17
  • Service12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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