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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1065 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Took off the most popular shows6
  • Customer service6
  • Streaming interruptions6
  • Netflix self-destructing5
  • Terrible customer service3
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Vivid Seats

Tickets
  • 19 ISSUES RESOLVED
  • 802 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $612 AVERAGE LOSS
1.5
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • One of the agents was very helpful 5
  • It was easy to purchase tickets 5
  • Availability of tickets 4
  • Ease of use 4
  • Seating options 3

Customers don't like

  • Misrepresentation of sale44
  • Customer service41
  • Refund policy34
  • Hidden fees28
  • Service26
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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