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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1064 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Took off the most popular shows6
  • Customer service6
  • Streaming interruptions6
  • Netflix self-destructing5
  • Terrible customer service3
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Videostripe

Telecommunications
Has verified representatives
  • 10 ISSUES RESOLVED
  • 257 COMPANY RESPONSES
  • 257 TOTAL REVIEWS
3.1
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Way they abused me 3
  • That my bank is fighting this for me 3
  • Easy cancellation 2
  • Giving everything one star 2
  • Fghfgh 1

Customers don't like

  • Unauthorised payment21
  • Fraudulent charge17
  • Unauthorised transaction16
  • Videostripe8
  • Waking up and finding money missing from my account5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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