PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Netflix and Videostripe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Netflix
Videostripe

Netflix and Videostripe Overview

Total reviews
1502
363
Company responses
0
293
Issues resolved
2
11

Netflix was first mentioned on PissedConsumer on Apr 10, 2008 and since then this brand received 1502 reviews. It is 1139 reviews more than Videostripe received since Jul 13, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Videostripe customer support team than with Netflix customer service.

Netflix and Videostripe Consumer Ratings

Rank
92 out of 1945 in Telecommunications category
37 out of 440 in Games and Movies category
Customer service
69 in category
59 in category
Website
96 in category
75 in category
Diversity of Products or Services
105 in category
71 in category

Netflix and Videostripe Rating Details

Customer service
2 (367 reviews)
1.2 (90 reviews)
Reviewer's quote

No one care about customer and customer care ph no was not working very bad experience with Netflix..

Cady

I I contacted customer support on their website and they found the account and the charge and said I will get it back in 7-10 business days. I will wait 10 business days and if it is not refunded (after reading these reviews I'm very scared but I have hope for this company to do what they say...

Kathrina
Website
2.5 (349 reviews)
1.2 (83 reviews)
Reviewer's quote

...Their website says "Email update Needed" - NOT - it's their IT dept,, which they refer to as "Engineering". Under any name, it's still IT which never is at fault..

Ken W

This is the first time I’ve heard of this *** scammer website after searching through who’s the main source of this transaction. Went to the website and found out that I never created an account there which is *** illogical as to how they deduct this sum of money from my bank account. I demand for...

Hannah L
Diversity of Products or Services
2.2 (295 reviews)
1.2 (64 reviews)
Reviewer's quote

Recently I got a DVD that would not play on my computer. After trying multiple times, I tried another DVD from Netflix and it worked fine. I returned the faulty one and got a replacement a few days later. What a surprise that the second one didn't play! I tried another DVD and it worked fine. When...

PissedConsumer1724161

yes i have contacted you for a full refund you took from my account

malcolm c

Netflix and Videostripe Pros and Cons

Pros
  • What netflix used to be
  • Lots of variety
  • Use to love it
  • Way they abused me
  • That my bank is fighting this for me
  • Easy cancellation
Cons
  • Customer service
  • Streaming interruptions
  • Money being taking from my acct with no warning
  • Unauthorised payment
  • Fraudulent charge
  • Unauthorised transaction

Netflix and Videostripe Most Positive Reviews

Top rated reviews
5

Sesame street is entertaining for the little ones as well as educational. I think there are hundreds of dumb shows I wou...

5

Did not realise I was making a payment of £36.77 every month for past year . I would like a refund and cancel contract .

Netflix and Videostripe Most Critical Reviews

Lowest rated reviews
1

No refund for charges for canceled account that was omitted by Netflix system. I paid for an inactive account for six mo...

1

If this name comes up in your bank account ring your bank immediately. Within 20 seconds my bank had cancelled my card....

Netflix and Videostripe Latest Reviews

Recent published reviews

I want log out this app, please

Read all 1502 reviews

I did not subscribe to this. if I did. or someone else did it under my name. videostripe took. $49.18 off my Direct...

Read all 363 reviews

Netflix and Videostripe Products and Services

Most reviewed product and services
  • Netflix Streaming Service (212 reviews)
  • Netflix Account (134 reviews)
  • Netflix Subscription (95 reviews)
  • Videostripe Free Trial (67 reviews)
  • Videostripe Account (60 reviews)
  • Videostripe Subscription (23 reviews)