Netflix vs Viagogo

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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1047 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • What netflix used to be 8
  • Convenience 4
  • Lots of variety 3
  • That netflix has an order system 3
  • Orange is the new black 3

Customers don't like

  • Took off the most popular shows6
  • Customer service6
  • Streaming interruptions6
  • Netflix self-destructing5
  • Terrible customer service3

Products by Netflix

No items

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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $728 AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Idea of getting a ticket from them 3
  • Easy website 2
  • Looked like respectable site 2

Customers don't like

  • I have fallen into a scam12
  • No customer service7
  • No receiving what i ordered5
  • Customer service4
  • Gettig the wrong tickets4

Products by Viagogo

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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