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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1078 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Took off the most popular shows6
  • Customer service6
  • Streaming interruptions6
  • Netflix self-destructing5
  • Terrible customer service3
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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $9.1K CLAIMED LOSSES
  • $432 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 2
  • It is nice when it works 2
  • At least 1 good tech agent 1
  • Technical service 1
  • Great technical support 1

Customers don't like

  • Not helpful to customers3
  • Cs not fixing issues2
  • Not getting waht i payed for2
  • Not recording what is scheduled to2
  • Repeated calls with no solution2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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