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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1094 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Took off the most popular shows6
  • Customer service6
  • Streaming interruptions6
  • Netflix self-destructing5
  • Terrible customer service3
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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 1107 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • High speed internet 10
  • Ease of payment 6
  • Fast when it works 6
  • Easy setup 5
  • Internet 5

Customers don't like

  • Customer service33
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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