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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Took off the most popular shows6
  • Customer service6
  • Streaming interruptions6
  • Netflix self-destructing5
  • Terrible customer service3
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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Phone staff 2
  • Brand and reach 1
  • Customer service responded quickly 1
  • Concept of stubhub 1

Customers don't like

  • Customer service5
  • Lack of transparency3
  • Very unhappy3
  • Emails from claims dept2
  • Seller fraud2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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