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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1067 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • What netflix used to be 7
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Streaming interruptions6
  • Customer service5
  • Incompetence3
  • Took off the most popular shows3
  • Removal of popular shows and movies3
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SmartFlix

Entertainment
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Good dvds 2
  • Instruction 1

Customers don't like

  • No response to email7
  • No communication6
  • Difficult to contact5
  • Poor service5
  • Total lack of customer service4

Products by SmartFlix

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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