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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1068 TOTAL REVIEWS
  • $25.3K CLAIMED LOSSES
  • $127 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • What netflix used to be 7
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Streaming interruptions6
  • Customer service5
  • Incompetence3
  • Took off the most popular shows3
  • Removal of popular shows and movies3
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Roku

Gadgets and Accessories
  • 2 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $4.1K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 2
  • Easy installation 2
  • Having netflix and hulu 2
  • Watching a lot of free tv 1
  • Would like the product if it worked the way its supposed to 1

Customers don't like

  • Customer service12
  • Does not stand behind product5
  • Lack of technical support4
  • Roku server issues4
  • Losing connection all the time4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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