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Netflix

Telecommunications
  • 2 ISSUES RESOLVED
  • 1120 TOTAL REVIEWS
  • $25.9K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • What netflix used to be 8
  • Convenience 4
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3
  • Orange is the new black 3

Customers don't like

  • Streaming interruptions5
  • Took off the most popular shows3
  • Taking wizards of waverly place2
  • Removal of popular shows and movies2
  • Poor slections2
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Redbox

Entertainment
  • 0 ISSUES RESOLVED
  • 305 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $40 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That you have chat 1
  • Prices of the movies 1

Customers don't like

  • Overcharging due to an error on their equipment4
  • Getting charged fraudulently3
  • Business practices3
  • Terrible customer service2
  • Movie did not work2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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