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Netflix
Redbox

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Netflix

Netflix

2.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1455 TOTAL REVIEWS
Rank
89 out of 1924
in Telecommunications category
Rating Details
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    1938
  • SUCCESSFUL
    24%
  • AVG CALL DURATION
    04:34
  • ISSUES RESOLVED
    25%
Top Products and Services
2.4
207 reviews
2.7
132 reviews
2.4
95 reviews
Redbox

Redbox

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 752 TOTAL REVIEWS
Rank
35 out of 890
in Rentals category
Rating Details
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    3492
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    03:52
  • ISSUES RESOLVED
    41%
Top Products and Services
2.2
113 reviews
2.4
81 reviews
2.1
76 reviews

How would you compare Netflix vs Redbox?

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Anonymous
#1623996

Redbox can not even fix there own issues. Netflix is way better.

Anonymous
#1548993

dont know, but signing up 4 netflix today, fyi, got a refund from redbox via a chargeback from my credit card co. went back to my account at redbox.

tried to purge my credit card #. redbox will not let YOU DELETE YOUR CREDIT CARD INFO FROM THEIR SYSTEM, YOU CAN ONLY ADD MORE CARDS TO THEIR SYSTEM!!!!!

BEWARE. HOPE THEY DON'T GET HACKED TILL MY CARD EXPIRES

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