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Delete
  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • When it worked it was great 2
  • I was able to locate people i was looking for 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Way they did it cancel us1
  • Sometimes outdated information1
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1219 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Fast when it works 6
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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