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  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Sometimes outdated information1
  • Way they did it cancel us1
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Rosetta Stone

Software
  • 1 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $422 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • 1-800- number 1
  • Interesting software 1
  • Product 1

Customers don't like

  • Customer service2
  • Fact that i cannot use the product i purchased1
  • Fact that i feel misled1
  • Licensing model per platform1
  • That i have a homeschool product i cannot use1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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