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  • 1 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Sometimes outdated information1
  • Way they did it cancel us1
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Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 566 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $962 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 6

Customers don't like

  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems5
  • Less than 30 percent of paid for speed consistently5
  • Stability issues and below paid for speed5
  • Occasional drop in connectivity and speed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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