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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Having my membership cancelled without my knowledge11
  • Subscription cancelled without my knowledge or authorization11
  • Way they did it cancel us4
  • Membership was cancelled without my knowledge3
  • Sometimes outdated information3
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Nova Development

Software
Has verified representatives
  • 3 ISSUES RESOLVED
  • 2 COMPANY RESPONSES
  • 132 TOTAL REVIEWS
  • $14.6K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Software 2
  • Tech support 1
  • There is a chance they will be gone 1
  • The 1

Customers don't like

  • Total lack of customer support8
  • No solution to problem8
  • Cannot contact them about basic information5
  • Total lack of problem resolution5
  • Non-existent customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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