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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 128 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Fairly good information 4
  • Been good but sometimes login issues 3
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization10
  • Having my membership cancelled without my knowledge9
  • Way they did it cancel us4
  • Customer service3
  • Sometimes outdated information3
Delete
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Bullying customer service reps 1
  • Product 1

Customers don't like

  • Auto billing3
  • Talking to overseas reps3
  • Price3
  • Scare tactics by norton virur reps3
  • Scare tactics from norton reps2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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