PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nestle Waters and Nestle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nestle Waters
Nestle

Nestle Waters and Nestle Overview

Total reviews
81
69
Company responses
0
0
Issues resolved
1
1

Nestle Waters and Nestle Consumer Ratings

Rank
246 out of 776 in Food Manufacturers category
206 out of 776 in Food Manufacturers category
Customer service
189 in category
124 in category
Advertised vs Delivered
157 in category
104 in category
Product or Service Quality
144 in category
164 in category
Discounts and Special Offers
155 in category
171 in category

Nestle Waters and Nestle Rating Details

Customer service
1.3 (51 reviews)
2.1 (19 reviews)
Reviewer's quote

Their customer service is atrocious! This has now happened on multiple occasions already because there is no communication and they don’t know that biweekly means ever other week, not twice a week! We are a company and dedicate ourselves to excellent customer service. Apparently this company does...

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I am a longtime and frequent customer of Nestle but not any more! The company has demonstrated poor quality and customer service, causing me to not buy their products any longer. In sequence, here's what happened: 1. Bought bags of Raisinettes on a buy one get one free basis...

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Advertised vs Delivered
1.4 (49 reviews)
1.9 (10 reviews)
Reviewer's quote

When I called ReadyRefresh, their office staff made promises for water numerous times but never delivered. They automatically rearrange my delivery days and time from 7:30 AM to 5:00 PM, never called to say they were not coming or when the next delivery would be. I had to call them to find out what...

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I like your water bottles that are available at gas stations for the price they are at is great and water taste very good. :happy:

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Product or Service Quality
1.9 (47 reviews)
1.7 (18 reviews)
Reviewer's quote

Would give negative stars if I could ! I have discontinued service after 5 years because I found another water company that charges much less. I was paying 10. 99 per 5 gallon water !! When I called in to cancel, their service rep asked if I would reconsider if I were only charged 6...

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The objective of advertising is to communicate a positive message about your product to as broad of an audience as possible. By caving to political pressure from an agenda motivated by politics, you send a clear message that you do not desire the business of Laura Ingraham's audience. Message...

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Discounts and Special Offers
1.7 (46 reviews)
1.4 (11 reviews)
Reviewer's quote

Every time you try to get it help calling your customer service you get some person that wants to do what they want instead of what the customer is requesting and then if they don't like you they cancel your account I would love for them to have a nice winter blizzard where they have no electricity...

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May 2019 sent in complaint of new candy bar, Butterfinger, and felt like the answer back was a response of defending the taste and not listen to the compliant that the customer was trying to get across. I have read numerous reviews from customers that are 10 to 1 against the new taste but the...

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Nestle Waters and Nestle Pros and Cons

Pros
  • Water
  • When it was delivered at the door
  • Taste of their water and the convenience of home delivery
  • Staff
  • Candy
Cons
  • Service was extremely poor
  • Not delivering our water products
  • How customer service rep handled the matter
  • Customer service
  • Commercial
  • Stale product

Nestle Waters and Nestle Most Positive Reviews

Top rated reviews
4.8

So far i hv had great service and people polite and care. I finally figured out when my billing date was so now i know...

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5

I like your water bottles that are available at gas stations for the price they are at is great and water taste very...

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3.6

I was supposed to get my delivery on Tuesday but they keep on moving it every day. Called yesterday since I'm in...

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4.6

Today i bought a munch nuts. When i opened it i found that half the chocolaty layer was missing.

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Nestle Waters and Nestle Most Critical Reviews

Lowest rated reviews
1

I've been getting home delivery of their sparkling water cases for years. They charge me $13.49 per case plus CA redemp...

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1

Hi i am very dissapointed about the nestle tub ice creams everytime i bought or even a family member der was a problem...

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1

After I closed the account and arranged to cooler and empty bottles to be picked up once all the bottles was empty sta...

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1

They just took out 3 full ozs. from the 11 oz. bag, now down to 8 ozs. for the same price as the 11 oz. bag. If they...

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Nestle Waters and Nestle Latest Reviews

Recent published reviews
1

Would give negative stars if I could !
I have discontinued service after 5 years because I found another water company th...

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2

Everything is explained in the attached photo.

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1

Hi all, get out of any deal with Nestle Waters. They will send you duplicate billing and there is no one at the company...

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No votes

I was extremely disappointed when I read the ingredients on the Haagen-Dazs label. Why do you feel the need to now add...

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Nestle Waters and Nestle Products and Services

Most reviewed product and services
  • Nestle Waters Delivery Service (42 reviews)
  • Nestle Waters Customer Care (13 reviews)
  • Nestle Waters Bottled Water (6 reviews)
  • Nestle Butterfinger Snack Bar (7 reviews)
  • Nestle Commercial (6 reviews)
  • Nestle Bottled Water (3 reviews)