PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nerium International and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nerium International
Wen

Nerium International and Wen Overview

Total reviews
153
1782
Company responses
107
0
Issues resolved
0
2

Wen was first mentioned on PissedConsumer on Jul 21, 2008 and since then this brand received 1782 reviews. It is 1629 reviews more than Nerium International received since Aug 14, 2013.

Nerium International and Wen Consumer Ratings

Rank
28 out of 1215 in Cosmetics and Personal Care category
110 out of 1215 in Cosmetics and Personal Care category
Price Affordability
120 in category
156 in category
Customer service
56 in category
65 in category
Staff
60 in category
71 in category

According to consumer ratings and reviews, Nerium International ranks 82 points higher in the Cosmetics and Personal Care category than Wen. People gave Nerium International 2.2 stars for Price Affordability criterion in Cosmetics and Personal Care category and it is 273 points higher than the worst rated brand in this category. At the same time, Wen was rated 2 stars for Price Affordability criterion in this category and it is 237 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Nerium International has a higher rating than Wen. Regarding Staff criterion, consumers gave Nerium International 2.3 stars and it is 85% greater than other in category. Wen however was rated 2.1 stars and it is 82% greater than other in category.

Nerium International and Wen Rating Details

Price Affordability
2.2 (63 reviews)
2 (212 reviews)
Reviewer's quote

My skin looks at least 5 years younger after using nerium for a year. My skin feels soft and supple. Age spots are disappearing. I Love it!! Even when I forget to use it for weeks or longer the results still show. It's a permanent improvement. But I try not to foreget to use it so I can continue to...

clifford G

...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

PissedConsumer708704
Customer service
2.2 (62 reviews)
2 (242 reviews)
Reviewer's quote

I find the customer service for this company is awful. And the shipping department. It takes too long for them to process and ship your product out...

Carol B

...they said I was not a verified customer. I have bank statements that prove I paid for their products from 2007-2017. It has been very stressful for me to lose my hair...

Eldean
Staff
2.3 (61 reviews)
2.1 (216 reviews)
Reviewer's quote

This company is a pyramid scheme. The only people that are getting wealthy are the people that are on the top. Avoid at all costs. They will scam you and take your money with a smile on thir face.

PissedConsumer1428314

Isn't that called FRAUD?The delivery person left it in wrong location on the ground, I didn' :wtf: t even know it was there. I live in Washington so guess what- IT RAINED. So now I have an order I didn't make, with a destroyed box I cannot return it in.Beyond pissedRoni Rave :wtf: :wtf:

Roni R

Nerium International and Wen Pros and Cons

Pros
  • Results you get from using the night cream
  • Result
  • Real science behind the products
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • Customer service
  • Business ethics
  • Being sold an item that does not work
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Nerium International and Wen Most Positive Reviews

Top rated reviews
5

Most on my wrinkles disapppeared,but not all because the cream does not do away with ever wrinkle. My skin had a glow an...

5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

Nerium International and Wen Most Critical Reviews

Lowest rated reviews
1

THE MANAGEMENT IN THE CALL CENTER IS HORRIBLE, UNPROFESSIONAL, AND DOWN RIGHT MEAN AND NASTY. THEY FIRE PEOPLE LEFT AND...

1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

Nerium International and Wen Latest Reviews

Recent published reviews
1.6

Nothing has been delivered I have not received lotions and no phone call

Read all 153 reviews

I have dial several numbers and automatically hang up...i want to cancel my subscription

Read all 1782 reviews

Nerium International and Wen Products and Services

Most reviewed product and services
  • Nerium International Cream (31 reviews)
  • Nerium International Customer Care (17 reviews)
  • Nerium International Age Defying Face Cream (5 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (175 reviews)