Nelnet vs Quicken Loans

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Nelnet

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Customer service 1
  • Easy to understand 1
  • Helpfulness 1
  • Quickness 1
  • Some customer service persons were good to deal with 1

Customers don't like

  • Inconsistent answers to questions7
  • Harassment6
  • Hiding of information5
  • Poor customer service5
  • Lack of customer service5

Products by Nelnet

No items

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Quicken Loans

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 606 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Website 7
  • Interest rate 4
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to11
  • Customer service10
  • Run around10
  • Unscrupulous9
  • Totally incompetent8

Products by Quicken Loans

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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