Start a new comparison
Delete

Nelnet

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 182 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $18.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Some customer service persons were good to deal with 1
  • Quickness 1
  • Obstructionist 1
  • Helpfulness 1
  • Easy to understand 1

Customers don't like

  • Poor customer service6
  • Inconsistent answers to questions5
  • Hiding of information4
  • Deceitful tactics4
  • Lack of customer service3
Delete

Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 684 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Totally incompetent6
  • Whole process4
  • Run around3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel