Nebraska Furniture Mart vs Rooms To Go
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Nebraska Furniture Mart
Rooms To Go
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Nebraska Furniture Mart
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- 2 ISSUES RESOLVED
- 99 COMPANY RESPONSES
- 209 TOTAL REVIEWS
Rank
99 out of 2100
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS11
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SUCCESSFUL18%
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AVG CALL DURATION02:35
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ISSUES RESOLVED75%
Top Products and Services
Rooms To Go
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- 14 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2216 TOTAL REVIEWS
Rank
260 out of 2100
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS25
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SUCCESSFUL20%
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AVG CALL DURATION00:32
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ISSUES RESOLVED40%
Top Products and Services
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Top Rated Nebraska Furniture Mart Reviews
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Nebraska Furniture Mart - Really upset baught 3500.00 Samsung Refridge baught warranty
Warranty company sent someone out ICEMAKERS BOTH DIDNT WORK SO HE ORDERED 2 NEW ONES INSTALLED THEM LEFT OK GREAT BUT NOTICED WATER COMING OUT...
Nebraska Furniture Mart - No customer service sales person did not say the order could take longer.
They do not care about the customer get the sale get the money. Screw customerservice
Nebraska Furniture Mart - Made false promises & held my money
Found a tv stand that I liked but was "discontinued". Contacted the manufacturer & learned four units were in a warehouse in NC. The manufacturer...
Nebraska Furniture Mart - Water damaged my new house
We had an accident in which one of the driver installed a drain at wrong hole as a result, it caused water leak on inside home and outer walls in my n...
Top Rated Rooms To Go Reviews
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Avoid leather furniture from ROOMS TO GO like a plague...
II purchased a sofa, love seat, bench and a recliner from rooms to go about 2 years ago. Everything except the recliner was supposed to be leather. La...
Rooms To Go - Disgusting/HorridCustomer Service, 2x Damaged and Disco'd furniture, Wasn't notified prior to delivery that it's gone, Rude/Abusive Employees, Unprofessionalism and Unethical Business Standards
I respectfully demand that this email be forwarded and delivered to the top Executive Customer Relations department officials of Rooms To Goo. I deman...
Rooms To Go is a total scam, especially for its "Force Field" project
The quality of RTG furnitures sucks！ And their so-called "Force Field" treatment is a total scam!!!!
Purchased one Cindy Crawford Sidney Road sofa, on...
Purchased one Cindy Crawford Sidney Road sofa, on...
Rooms To Go - Worst overall experience and products
We went to Rooms To Go in Houston. After many hours of debating we finally found what we thought was the perfect fit. We customized our entire living...
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How would you compare Nebraska Furniture Mart vs Rooms To Go?
we have not yet dealt with rooms to go however we will be shopping there this week due to Nebraska screwing up our delivery 5 times now. to start off the love seat they delivered was tore, they said not to worry that they would let us "loan" it until they sent the new replacement in two weeks.
cool! two weeks comes by i've called in to work to make sure i'm there for the exchange, and 1 hour before the delivery they call to let me know that the new couch has been dropped and cannot be delivered. so they rescheduled for two more weeks out...i was still understanding until the next delivery came around and we had the same exact story being told to us about the now second replacement. now frustrated i told them that we would try one last time to have it sent out again in another two weeks.
low and behold they called and said this one was not deliverable as well so i drove back to Nebraska with full intent on getting a refund until we spoke to the manager over the furniture department and he promised me he could have it delivered crated and wrapped and there would be no issues...the day of the delivery they called and told me that the love seat was not crated was not wrapped and was damaged.
every single time i have missed work to be there for these deliveries...i've now missed out on more money than i spent on the set alone and they refuse to offer anything but a refund. this is the absolute worst experience i've ever had with any company.