Nebraska Furniture Mart vs Rooms To Go
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nebraska Furniture Mart and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Nebraska Furniture Mart and Rooms To Go Overview
Rooms To Go was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 2240 reviews. It is 2030 reviews more than Nebraska Furniture Mart received since Jun 23, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Nebraska Furniture Mart customer support team and Rooms To Go customer service.
Nebraska Furniture Mart and Rooms To Go Consumer Ratings
According to consumer ratings and reviews, Nebraska Furniture Mart ranks 165 points higher in the Furniture and Decor category than Rooms To Go. People gave Nebraska Furniture Mart 1.3 stars for Customer service criterion in Furniture and Decor category and it is 344 points higher than the worst rated brand in this category. At the same time, Rooms To Go was rated 1.4 stars for Customer service criterion in this category and it is 370 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Rooms To Go has a higher rating than Rooms To Go. Regarding Product or Service Quality criterion, consumers gave Nebraska Furniture Mart 1.9 stars and it is 72% greater than other in category. Rooms To Go however was rated 1.5 stars and it is 58% greater than other in category.
Nebraska Furniture Mart and Rooms To Go Rating Details
Nebraska Furniture Mart and Rooms To Go Pros and Cons
- Salesperson was friendly and helpful
- Salesman
- Store layout
- Sales representative
- Good price
- Friendly sales person
- Customer service
- Delivery
- Customer service resolution
- Horrible customer service
- Business ethics
- Unprofessional customer service
Nebraska Furniture Mart and Rooms To Go Most Positive Reviews
Nebraska Furniture Mart and Rooms To Go Most Critical Reviews
Nebraska Furniture Mart and Rooms To Go Latest Reviews
Nebraska Furniture Mart and Rooms To Go Products and Services
- Nebraska Furniture Mart Customer Care (11 reviews)
- Nebraska Furniture Mart Shipping Service (7 reviews)
- Nebraska Furniture Mart Credit Card (2 reviews)
- Rooms To Go Customer Care (168 reviews)
- Rooms To Go Warranty (147 reviews)
- Rooms To Go Repair (46 reviews)
How would you compare Nebraska Furniture Mart vs Rooms To Go?
we have not yet dealt with rooms to go however we will be shopping there this week due to Nebraska screwing up our delivery 5 times now. to start off the love seat they delivered was tore, they said not to worry that they would let us "loan" it until they sent the new replacement in two weeks.
cool! two weeks comes by i've called in to work to make sure i'm there for the exchange, and 1 hour before the delivery they call to let me know that the new couch has been dropped and cannot be delivered. so they rescheduled for two more weeks out...i was still understanding until the next delivery came around and we had the same exact story being told to us about the now second replacement. now frustrated i told them that we would try one last time to have it sent out again in another two weeks.
low and behold they called and said this one was not deliverable as well so i drove back to Nebraska with full intent on getting a refund until we spoke to the manager over the furniture department and he promised me he could have it delivered crated and wrapped and there would be no issues...the day of the delivery they called and told me that the love seat was not crated was not wrapped and was damaged.
every single time i have missed work to be there for these deliveries...i've now missed out on more money than i spent on the set alone and they refuse to offer anything but a refund. this is the absolute worst experience i've ever had with any company.