Nebraska Furniture Mart vs Rooms To Go
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Nebraska Furniture Mart
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- 2 ISSUES RESOLVED
- 94 COMPANY RESPONSES
- 203 TOTAL REVIEWS
Rank
97 out of 2000
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS3
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SUCCESSFUL67%
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AVG CALL DURATION02:35
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ISSUES RESOLVED100%
Top Products and Services
Rooms To Go
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- 14 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2135 TOTAL REVIEWS
Rank
257 out of 2000
in Furniture and Decor category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS6
-
SUCCESSFUL83%
-
AVG CALL DURATION00:32
-
ISSUES RESOLVED100%
Top Products and Services
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Top Rated Nebraska Furniture Mart Reviews
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Nebraska Furniture Mart - Assurant Appliance extended warranty experience
Sat 9/29 - Freezer not holding temp Ice maker stopped making ice
Sun 9/30 - fridge temp 56*, called Assurant to place service claim [Incident 39909900]...
Sun 9/30 - fridge temp 56*, called Assurant to place service claim [Incident 39909900]...
Nebraska Furniture Mart - Defected Mattress Product
I purchased a Sealy Mattress set from Nebraska Furniture on 10/01/2018. The customer service representative stated that by using the handles on the...
Do Not Do Business With Nebraska Furniture Mart!
Do Not Do Business With Nebraska Furniture Mart!
I am writing this review to relate how disappointed I am with the service I received from Nebraska Fur...
I am writing this review to relate how disappointed I am with the service I received from Nebraska Fur...
Nebraska Furniture Mart - Bad Sales Experience
I went to NFM to possibly buy a tablet. There was an ASUS tablet on sale. I wasn't I wanted that one and had started picking out another model when th...
Nebraska Furniture Mart - Lousy Customer Service
Bought $2800 worth of furniture. NFM wanted $3000 to deliver near San Antonio. I see NFM trucks delivering furniture near my home 2-3 times a month,...
Nebraska Furniture Mart - Great Experience
We needed items from every department (kitchen appliances bedroom sets to living room furniture) but each time we went to a different department we ha...
Nebraska Furniture Mart - Don’t trust delivery drivers
We had furniture delivered October 8th they were running late as heavy rain earlier we were asked to check our furniture as truck had leaked some it...
Top Rated Rooms To Go Reviews
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Avoid leather furniture from ROOMS TO GO like a plague...
II purchased a sofa, love seat, bench and a recliner from rooms to go about 2 years ago. Everything except the recliner was supposed to be leather. La...
Rooms To Go - Disgusting/HorridCustomer Service, 2x Damaged and Disco'd furniture, Wasn't notified prior to delivery that it's gone, Rude/Abusive Employees, Unprofessionalism and Unethical Business Standards
I respectfully demand that this email be forwarded and delivered to the top Executive Customer Relations department officials of Rooms To Goo. I deman...
Rooms To Go is a total scam, especially for its "Force Field" project
The quality of RTG furnitures sucks！ And their so-called "Force Field" treatment is a total scam!!!!
Purchased one Cindy Crawford Sidney Road sofa, on...
Purchased one Cindy Crawford Sidney Road sofa, on...
Rooms To Go - RTG sucks...cindy crawford beachside denim furniture NIGHTMARE
we purchased the beachside denim couch and two chairs...we were givin the fabric protection story(that we fell for) and a year later we're still...
Rooms To Go - Badly-Made Eric Church Collection
I spent $2700 on a sofa and loveseat from the Eric Church collection. They both have electric recliners on each end. The electric recliner aspect is...
Rooms to Go Customer Service for Delivery
Two years ago I bought a leather bonded sleeper sofa from Rooms to Go. Since then the leather gradually began to strip off the sofa. In early July I...
Rooms to go bed swap game
In 2015 I purchased an $1,100 bed from my local Rooms To Go store. A little while after that you needed a push to roll over the bed was so dented.I...
Rooms To Go - Poorly made furniture upholstery
I purchased my sofa/ loveseat Cayden Creek set for $1800 and got it on 1/19/17. The pillows that came with it are bursting at the seams as well as the...
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How do you compare Nebraska Furniture Mart vs Rooms To Go?
we have not yet dealt with rooms to go however we will be shopping there this week due to Nebraska screwing up our delivery 5 times now. to start off the love seat they delivered was tore, they said not to worry that they would let us "loan" it until they sent the new replacement in two weeks.
cool! two weeks comes by i've called in to work to make sure i'm there for the exchange, and 1 hour before the delivery they call to let me know that the new couch has been dropped and cannot be delivered. so they rescheduled for two more weeks out...i was still understanding until the next delivery came around and we had the same exact story being told to us about the now second replacement. now frustrated i told them that we would try one last time to have it sent out again in another two weeks.
low and behold they called and said this one was not deliverable as well so i drove back to Nebraska with full intent on getting a refund until we spoke to the manager over the furniture department and he promised me he could have it delivered crated and wrapped and there would be no issues...the day of the delivery they called and told me that the love seat was not crated was not wrapped and was damaged.
every single time i have missed work to be there for these deliveries...i've now missed out on more money than i spent on the set alone and they refuse to offer anything but a refund. this is the absolute worst experience i've ever had with any company.