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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service5
  • Unable to speak to anyone3
  • Inept mortgage department san diego1
  • Wasting my time1
  • Leading me on1
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  • 0 ISSUES RESOLVED
  • 1275 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $11.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Who did try to make me fell better 2
  • I always felt secure 2
  • Wells fargo stole my home with no missed paymants and proof 2
  • Wells fargo did not complete a fair review for a loan mod 1
  • Wells fargo has not caused me any more undue hardship 1

Customers don't like

  • Incompetant8
  • Rude representatives6
  • Customer service reps5
  • Rude representative4
  • Unwillingness to help4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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