USAA vs Navy Federal Credit Union
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about USAA and Navy Federal Credit Union as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
USAA and Navy Federal Credit Union Overview
Total reviews | 2119 | 210 |
Company responses | 0 | 0 |
Issues resolved | 21 | 0 |
USAA and Navy Federal Credit Union Consumer Ratings
USAA and Navy Federal Credit Union Rating Details
USAA and Navy Federal Credit Union Pros and Cons
- What they used to be
- How usaa used to operate and care for its members
- Can talk to live person
- Interest rates
- Interest rate
- All but one branch mananger were very polite
- Horrible customer service
- Did not resove issue
- Customer service is the worst
- Customer service
- Unable to speak to anyone
- Poor managent and customer svc professionalsloan processing dept
USAA and Navy Federal Credit Union Most Positive Reviews
Who writes positive reviews? When do people write a review? When they have a bad experience or a good experience? In my...
I have been a member with NFCU since 1983. They are branches in every state that I have traveled. They are professional...
There seems to be no provision to log on if I get a new phone number and a new e mail at the same time. I have spent...
Tonight I spoke with Shavon a service representative for Navy Federal. I must say it's been decades since I've talked...
USAA and Navy Federal Credit Union Most Critical Reviews
I've been a member of USAA for over 20 years. Recently had a home claim for water damage caused from roots in the sewer...
I experienced an extreme racism by a member service rep at the KINGSPOINT location in New York. I went to make a...
We have a claim against USAA Auto...Three Expect to of their agents told us that if we would supply measurements...
Bad, deceptive, unprofessional, they had no proof to me that they complete a full investigation, I had requested proof...
USAA and Navy Federal Credit Union Latest Reviews
I called thing again and they rerouted me until they said alll people from that dept werent available I suggest calling...
I had requested several times to make adjustments in my account for a charge I did not not DO in Mexico last January. Na...
Ive already submitted this to this site and to them they must honor these checks or else. What is wrong w them
These are the pictures we took for our safety in taxi cabs in Mexico, my daughter were touring the city alone, so for ou...
Both ZERO star
Product or Service Quality
USAA ZERO star Navy Federal Credit Union ONE star
I have something else to compare
Management Leadership both ZERO star.
How would you compare USAA vs Navy Federal Credit Union?
Excellent Customer service at Navy Federal
Product or Service Quality
Great product or service quality with Navy Federal
I have something else to compare
There is Nothing more to compare Navy federal is where USAA was Years ago. USAA gave up it's Care of their members.
Navy Federal
Product or Service Quality
Navy Federal
I have something else to compare
USAA is always sending me email and regular mail saying I am pre approved so finally I responded and they denied me? I have been banking with navy since 2017.
I love nfcu for my checking and savings no problems
Product or Service Quality
been with nfcu for 30 yrs, no problem. try to get homeowners insurance with usaa, great deal but when I tried to call them to get my payment taking out of my account, never got thur in 2 days, it was either a wait period between 2 & 10 hours.
I couldnt believe it when it said 10hrs, had to get another insurance company and still cannot contact them to cancell, didnt pay any money yet, sorry it would have been a great company, but no customer service. maybe next year they will be better and I will try again, but will check out reviews first.