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USAA
Navy Federal Credit Union

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

USAA

USAA

1.6
  • 12 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1365 TOTAL REVIEWS
Rank
223 out of 2588
in Financial Services category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    377
  • SUCCESSFUL
    4%
  • AVG CALL DURATION
    04:00
  • ISSUES RESOLVED
    46%
Top Products and Services
1.5
217 reviews
1.7
116 reviews
1.3
101 reviews
Navy Federal Credit Union

Navy Federal Credit Union

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 154 TOTAL REVIEWS
Rank
105 out of 1284
in Loans and Mortgages category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    02:28
  • ISSUES RESOLVED
    25%
Top Products and Services
1.2
24 reviews
1.7
23 reviews
1.7
13 reviews

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