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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service5
  • Lies3
  • Unable to speak to anyone3
  • Leading me on1
  • Wasting my time1
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 442 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Lack of resolution to my issue6
  • Lie about everything4
  • Lack of issue resolution3
  • Unprofessional3
  • Springleaf not upfront3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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