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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 3
  • Interest rate 2
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1
  • Local branch 1

Customers don't like

  • Customer service7
  • Unable to speak to anyone3
  • Wasting my time1
  • Poor managent and customer svc professionalsloan processing dept1
  • Leading me on1
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 730 TOTAL REVIEWS
  • $5.9M CLAIMED LOSSES
  • $41.9K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Total nitemare 15
  • Discusted 3
  • Customer service person was nice 3
  • Terrable 2
  • No comment as this is first time 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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