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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 112 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1
  • Local branch 1

Customers don't like

  • Customer service5
  • Unable to speak to anyone3
  • Wasting my time1
  • Leading me on1
  • Inept mortgage department san diego1
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 694 TOTAL REVIEWS
  • $5.8M CLAIMED LOSSES
  • $43.9K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Total nitemare 15
  • Terrable 2
  • No comment as this is first time 2
  • India is smarter than these people 2
  • Good people to talk to 2

Customers don't like

  • Customer service13
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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