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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service7
  • Lies4
  • Unable to speak to anyone4
  • Ability to resolve issues3
  • Wasting my time2
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Sebonic Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rate 8
  • Initial response 4
  • Rates 4
  • Very professional 2
  • Very professional customer service 2

Customers don't like

  • Being mislead10
  • No idea what they are doing8
  • Customer service7
  • Total lack of communication7
  • Timely delivery6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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