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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service6
  • Lies4
  • Unable to speak to anyone4
  • Inept mortgage department2
  • Wasting my time2
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 767 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Local customer service 5
  • Availability of funds 5
  • Friendly local office 5
  • How they take care of us 3
  • Local service 3

Customers don't like

  • Poor Customer service23
  • Rude staff18
  • Rude debt collector12
  • Poor training9
  • Extremely high interest rate7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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