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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $8.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 2
  • Interest rate 2
  • Local branch 1
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1

Customers don't like

  • Customer service5
  • Unable to speak to anyone3
  • Inept mortgage department san diego1
  • Wasting my time1
  • Leading me on1
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 860 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Local customer service 6
  • Availability of funds 6
  • Friendly local office 6
  • Local service 3
  • Staff when applying 3

Customers don't like

  • Poor Customer service14
  • Rude staff9
  • Rude debt collector5
  • Office manager not willingness to find a solution4
  • Rude ignorant manager4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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