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Navy Federal Credit Union

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rates 3
  • Interest rate 2
  • When i joined they refinanced 3 auto loans for me 1
  • Rihanna was helpful 1
  • Local branch 1

Customers don't like

  • Customer service8
  • Unable to speak to anyone3
  • Service or phone tree or security sytems2
  • Service2
  • Leading me on2
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Onemain Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 986 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Local customer service 6
  • Friendly local office 6
  • Availability of funds 6
  • Staff when applying 3
  • Local service 3

Customers don't like

  • Poor customer service41
  • Rude staff10
  • Rude debt collector5
  • False and misleading ad5
  • Way i was talked too or handled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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