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Navien
Rinnai

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Navien

Navien

Has verified representatives
2.1
  • 0 ISSUES RESOLVED
  • 9 COMPANY RESPONSES
  • 49 TOTAL REVIEWS
Rank
171 out of 2885
in Appliances and Electronics category
Rating Details
Price Affordability
Customer service
Product or Service Quality
Style and Design
Statistics of Customer Service Calls
  • TOTAL CALLS
    158
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    05:03
  • ISSUES RESOLVED
    11%
Top Products and Services
1.4
8 reviews
1.3
5 reviews
2.9
3 reviews
Rinnai

Rinnai

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
Rank
288 out of 2885
in Appliances and Electronics category
Rating Details
Price Affordability
Customer service
Product or Service Quality
Style and Design
Statistics of Customer Service Calls
  • TOTAL CALLS
    38
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    9%
Top Products and Services
1.8
5 reviews
1.2
4 reviews
2
3 reviews

How would you compare Navien vs Rinnai?

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Anonymous
#1568231

I have no way of knowing the merits of one over the other. If I can’t get the Navien situation resolved I will completely abandon the whole technology and go back to a 50 Gallon tank, those are cheaper and work....and work..... They likely both suffer the same technological issues and require annual expensive maintenance for little added benefit.

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